SharePoint 2013 Survey fails to complete full responses
I had a group complaining that users were receiving errors and unable to submit responses to a survey. I was able to trace the corelation id to this error in the ULS logs:
System.IndexOutOfRangeException: Index was outside the bounds of the array. at Microsoft.SharePoint.WebControls.RatingScaleField.Focus()
The root cause was the question was malformed. Scale questions are very misleading. You put a name or header in the Question and Type box then the actual question in the "sub-question" box. Once I put the question in the sub-question box and saved it, all users were able to complete the survey. See screen shot for an example.
System.IndexOutOfRangeException: Index was outside the bounds of the array. at Microsoft.SharePoint.WebControls.RatingScaleField.Focus()
The root cause was the question was malformed. Scale questions are very misleading. You put a name or header in the Question and Type box then the actual question in the "sub-question" box. Once I put the question in the sub-question box and saved it, all users were able to complete the survey. See screen shot for an example.
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